Shipping Policy

Welcome to Desi Daily Junction ("Company", "we", "our", or "us"). This Shipping Policy explains how orders placed through our website are processed, packed, shipped, and delivered. By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

1. Order Processing

All orders are processed after successful payment confirmation or order verification in the case of Cash on Delivery (COD) orders.
Orders are generally processed within 1–2 business days, excluding Sundays, public holidays, and unforeseen operational delays. During festive seasons, promotional events, or periods of high order volume, processing times may be longer.
Orders placed after business hours may be processed on the next working day.

2. Shipping Locations

Desi Daily Junction currently delivers to most serviceable locations across India through trusted courier and logistics partners.
Delivery availability depends on the serviceability of your PIN code. If your location is not serviceable, we may be unable to process your order and will notify you accordingly.

3. Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout before payment.
From time to time, we may offer free shipping on selected products, promotional campaigns, or orders meeting a specified minimum purchase value. Such offers are subject to change without prior notice.

4. Estimated Delivery Time

Estimated delivery timelines are:
Metro Cities, 2–5 business days, Tier 2 & Tier 3 Cities, 3–7 business days, Remote Locations, 5–10 business days
These timelines are estimates only and are not guaranteed.
Actual delivery times may vary depending on courier operations, weather conditions, public holidays, transportation delays, government restrictions, or other circumstances beyond our reasonable control.

5. Order Tracking

Once your order has been dispatched, you will receive shipment confirmation along with tracking details via Email, SMS, WhatsApp, or other available communication channels.
Customers may use the tracking information provided to monitor the delivery status of their shipment.

6. Delivery Attempts

Our courier partners generally make multiple delivery attempts before returning a shipment.
Customers are requested to ensure that someone is available at the delivery address to receive the package.
If delivery fails due to an incorrect address, unavailable recipient, unreachable phone number, or repeated failed delivery attempts, the shipment may be returned to us.
Additional shipping charges may apply for re-dispatch of returned shipments.

7. Address Accuracy

Customers are responsible for providing complete and accurate shipping information, including:
Full Name, Complete Delivery Address, Landmark (if applicable), PIN Code, Mobile Number, Email Address
Desi Daily Junction shall not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

8. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and products.
Desi Daily Junction reserves the right to restrict or disable COD for:
High-risk PIN codes, Repeat order cancellations, Repeated refusal of deliveries, Fraudulent order patterns, Certain promotional products
Customers choosing COD are requested to keep the exact payable amount ready at the time of delivery whenever possible.

9. Delivery Delays

Although we make every effort to deliver orders within the estimated timelines, delays may occur due to circumstances beyond our control, including but not limited to:
Weather conditions, Natural disasters, Public holidays, Transportation disruptions, Government regulations, Security checks, Courier operational delays, Remote delivery locations
Desi Daily Junction shall not be liable for delays caused by third-party courier partners or force majeure events.

10. Partial Shipments

If an order contains multiple products, we reserve the right to dispatch items separately depending on product availability, warehouse location, or courier logistics.
Customers will not incur additional shipping charges for approved split shipments.

11. Damaged Packages

If your package appears damaged, tampered with, or opened at the time of delivery, please:
Refuse delivery where appropriate, Take clear photographs of the package, Contact our customer support within 48 hours of the delivery attempt
Claims submitted after this period may not be eligible for investigation or resolution.

12. Lost Shipments

If a shipment is confirmed lost in transit by our courier partner, we will initiate an investigation.
Upon confirmation, we may, at our discretion:
Send a replacement product (subject to availability), or Process a refund in accordance with our Return & Refund Policy

13. International Shipping

At present, Desi Daily Junction ships only within India.
We do not currently offer international shipping. Any future international shipping services will be subject to separate terms, customs regulations, duties, taxes, and shipping charges.

14. Shipping Restrictions

Certain products, delivery locations, or promotional offers may have specific shipping limitations.
Desi Daily Junction reserves the right to refuse shipment to locations where delivery is not feasible or permitted.

15. Risk of Loss

Ownership and risk of loss for products pass to the customer upon successful delivery of the order to the shipping address provided during checkout.
Customers are encouraged to inspect the package immediately upon receipt and report any issues promptly.

16. Incorrect or Undeliverable Orders

If an order is returned due to:
Incorrect address, Customer unavailable, Refusal to accept delivery, Incomplete address, Failure to respond to courier communication
Desi Daily Junction may cancel the order or arrange re-shipment after payment of any additional shipping charges, where applicable.

17. Shipping Policy Updates

Desi Daily Junction reserves the right to modify this Shipping Policy at any time without prior notice.
The updated version will be published on this page with the revised "Last Updated" date. Continued use of our website following such updates constitutes acceptance of the revised Shipping Policy.

18. Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:
Desi Daily Junction
Email: support@desidailyjunction.com
Phone: +91 8130685477
We will make reasonable efforts to respond to all shipping-related enquiries in a timely manner.

19. Governing Law

This Shipping Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to this Shipping Policy shall be subject to the exclusive jurisdiction of the competent courts.
Thank you for shopping with Desi Daily Junction. We appreciate your trust and remain committed to delivering your orders safely, securely, and as efficiently as possible.